Extremely Toxic and Unprofessional - Anonymous employee Zillow Employee Review

1.0
Feb 18, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks are nice as they help you forget the many cons for a brief minute. They are really a shallow attempt to placate.

Cons

- PEOPLE DO NOT MATTER - Toxic culture that runs DEEP - Cronyism and backstabbing are rampant - LONG and ongoing history of sexism and discrimination - Bold faced lying to employees is a constant - Diversity and respect for differences are non-existent except as propaganda - Run by affluent MBAs with no real world skills (you are a number, period) - 100% a Silicon Valley Bro culture - Binge drinking and illegal drug use at company events - Sexual relationships with subordinates are common and go unaddressed - Unpaid overtime is routine - Making fun of medical conditions by manager - HR operates 100% in the companies interest. They, all the way up to the CPO, ignore illegal activity and cover things up (they are promoted for doing so) - Chicken with it’s head cut off leadership team (100% short-term and tactically focused) - Policies are enforced in discriminating fashion Do your research before taking a job at Zillow. The lawsuits by employees are staggering and will give you a real sense of what you are walking into (nothing has changed). Read all of the reviews as well.

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Zillow Response
7y
Any response I give to your claims will sound defensive. If you would like to have a direct conversation we will look into any specifics that you have to provide. I would appreciate the chance to speak directly please reach out to me at dans@zillowgroup.com.

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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