Where your security career goes to die - Senior Security Engineer Zillow Employee Review

2.0
Dec 20, 2018
Recommend
CEO approval
Business outlook

Pros

Budget for trainings and conferences, decent RSU grant, "unlimited" PTO

Cons

Imagine being passionate about security and having the entirety of the company you work for absolutely hate having to alter their systems/processes to adhere to industry standard best practice. Imagine stakeholders in other departments doing whatever they can to prevent you from making positive change. Imagine no one believing your "tinfoil hat" theories about attack tools, techniques, and procedures. Imagine being excited to try something new and novel and having no one, and I mean no one, care at all. Imagine being surrounded by developers who are rock stars (and rightfully so) and wanting to be the security version of that, yet slowly realizing there is no desire from leadership to be known for its security prowess the way that Amazon, Google, Netflix, Microsoft, Apple, Airbnb, etc. are. Imagine your passion for security draining day by day, leading you to question your decision to go down that path in the first place, making you truly believe you made a terrible mistake. Welcome to Zillow.

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Zillow Response
7y
Thank you for your feedback on Zillow Group and the Security team. I have a different view of our execution and culture around security. 2018 was a strong year for the Security team and, as Zillow Group scales and grows into Zillow Offers and Mortgages, protecting consumer trust will continue to be our top priority. As in 2018, in 2019 we will continue the growth in our investment in both the Security team (headcount and training) and its technology, further evolving our security stance. To address your concerns, the strong work the Security team completed in 2018 brought greater awareness across ZG to security techniques and procedures and greater partnership between Security and Product Development has led to early engagement between the groups. I am proud of what the team accomplished in 2018. Zillow Group is, and will remain, employee centric and will continue to invest in our team members, but I am always eager to hear more on how we can improve and would welcome discussing any concerns that you feel have not been addressed or heard. I would also welcome any feedback from developers and product team members who have concerns over the security related decisions being made within their services and products. -Toby Roberts (tobyro@zillowgroup.com)

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5.0
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Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
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Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
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You can make good money here.

Cons

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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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