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      Data Services is corrupt. - Anonymous employee Zillow Employee Review

      1.0
      Oct 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Worth mention: CEO has innovative vision, is personable, snacks are free, work/balance, benefits copetitive

      Cons

      My experience with Data Services was uncomfortable and equivalent to high school. Current leadership boasted and enabled childish drama, managers threw people under the bus daily, belittling, public shaming, name-calling, and the list goes and goes. High maintenance managers team up against everyone to create a hostile work environment for those who were qualified to be there. Even if your not involved with the drama, you hear it constantly. The office as a whole is good. But beware of involvement with this toxic and unprofessional department. It doesn’t abide by the ZG rules.

      avatar
      Zillow Response
      7y
      I am terribly sorry you had such an unpleasant experience with the Data Services team. This group has been working heads down for several years to collect and process important data for Zillow Group, and I have been pleased with the results of this team to date. There is significant complexity in this data and the attention to detail is critical. I encourage you to share your feedback to your HR representative during your exit interview and reach out to me if you feel like your concerns have not been properly heard. We don't condone the type of behavior you describe, and we have not heard this level of feedback prior. - David Beitel, Zillow Group, CTO davebei@zillowgroup.com

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      Cons

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      3.0
      May 8, 2026
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      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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      Zillow Response
      4w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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