Great People - Client Engagement Specialist Zillow Employee Review

3.0
Mar 27, 2017
Recommend
CEO approval
Business outlook

Pros

The Seattle Zillow office is very nice with an outstanding view. However, the best part of my job by far was the people I worked with. My colleges were supportive, fun and just all around amazing people. My team lead Justin Wixom was always encouraging and always positive. We had a great team dynamic. I enjoyed meetings and anytime we were together as a group. It was the people on this team that made leaving this job very difficult.

Cons

The position does not pay well. It is hard to live in Seattle with a salary like this. It was challenging to work early hours and have to pay to for an uber or parking to get to work safely.

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Zillow Response
9y
Hi, thanks for your feedback. It's inspiring to hear how you feel about your team and your manager. We work hard to create an environment that fosters that kind of community and drives productivity. Regarding pay, we're consistently ranked as a great place to work. I believe our compensation and benefits package is highly competitive for the type of work, experience required, location, our industry and other factors. Our department covers a ton of hours, and some shifts do start earlier than a typical 9 to 5 job, which is why we're extremely clear in recruiting what shifts are available and what the hours are. In terms of parking, we adjusted the schedules of the entire Seattle office to better match the transit schedule, resulting in +200% increase in amount of bus routes available to teammates withing a 20 mile radius of our building, allowing them to use the bus pass Zillow provides to get to work safely and for free. I'm happy to hear other feedback you have about your time at Zillow, and what else we can do better. Shoot me a note at jrg@zillowgroup.com.

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5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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