Happy to go to work every day - Agent Care Zillow Employee Review

4.0
Dec 12, 2016
Recommend
CEO approval
Business outlook

Pros

Zillow is a great place to work. The company has a set of core values, and I feel that the employees from executive level down live those values. Some highlights of Zillow: - Transparency: If there is a new project or big move happening, leadership let's us all know - Opportunity: Leadership does an excellent job of helping us make a clearly defined career path and giving us the necessary steps to get there - Trust: We are all encouraged to run with our big ideas, and if they don't work, we're not scolded. Our leaders help us assess what went wrong and how to be more successful next time. Management believes that we're all competent and working here for a reason, so they trust in our ideas.

Cons

- The pay (at least in my org) is barely livable. People who have college degrees are only starting at $40,000 a year, which is incredibly hard to live on in Seattle. - Growing pains: My team is growing fast, and that causes some small struggles.

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Zillow Response
9y
Hi, thanks for your feedback! It's great to hear leadership helps you grow, transparency is important to you and we're doing it well, and that the core values are working. Regarding pay, I’m sorry you’re not satisfied. We regularly do market analyses on our roles. These take into account many factors including a job’s scope, tasks, level of complexity, experience required, geography, industry, and company size. We’re routinely recognized nationally and locally for being a great place to work, and believe our compensation and benefits packages are highly competitive. I'm happy to discuss in person any time. Feel free to reach out to me directly jrg@zillow.com. -JR

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CEO approval
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Cons

Long hours with low pay

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3.0
May 8, 2026
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CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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