Smart, passionate, engaged people - great company - Anonymous employee Zillow Employee Review

5.0
Aug 30, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

amazing, smart people who are dedicated to delivering superior service, working together to meet borrower's needs - never worked anywhere with so many highly engaged people. culture is very casual, flexible, and fun. it's great to be part of a company that is focused on growth as well as provides a service which helps people achieve/realize financial goals/dreams, etc.

Cons

the company is growing fast (this is good) but it means growing pains - with growth comes change, which can be hard, and also creates the need for more processes, structure, etc. The business leaders understand this and are addressing issues as they arise but it does require confidence in leadership and patience. any way you look at it, growing pains are better than shrinking pains.

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Pros

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Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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