Reorgs and layoffs all the time. They try and disguise them as performance issues. - Anonymous employee Zillow Employee Review

2.0
Feb 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They gave good experience while I worked there. They used to have decent benefits and decent raises.

Cons

This company has constant reorgs and layoffs. They try and disguise them as performance issues most recently and they sometimes harass employees to try and get them to quit first. There reorgs often don't make since either. They are being sued by many parties and it's easy to see why. Just google Zillow lawsuits to see some of them. They are trying to cut costs while using AI to eliminate jobs and/or using cheaper staff in some cases, but they have to hide this to keep employees from leaving before they have what they need. Part of it is probably to pay the costs of all the money they'll have to pay out if any of these lawsuits stand. Think they tried to push up the stock price, but their approach didn't work and they have huge holes from letting go good employees. They sometimes rehire for those roles later because they later figure out AI can't do the job, nor could the existing teams because.. they laid off or let go quality employees. And if your a great employee, hard worker, do a high volume, and know the details, that can't be replaced. My advise to current employees: be pro-active while working here. Don't think of them as a permanent employer. Also, get ahead of them before they start asking you how to do your job.

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Zillow Response
4mo
Thank you for taking the time to share your perspective. We recognize that periods of change can impact people in different ways, particularly when it comes to leadership and evolving business priorities. We appreciate you sharing your experience.

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5.0
May 13, 2026
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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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