Great Company, But Its Best Days Seem Behind It - Anonymous employee Zillow Employee Review

2.0
Nov 5, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The people are truly exceptional — collaborative, kind, and genuinely invested in doing great work. - Remote work flexibility is a huge plus and allows for strong work-life balance. - The mission of helping people find home is meaningful and something many of us feel deeply connected to.

Cons

- Pay and raises continue to lag behind industry standards. - Promotional opportunities are limited and often feel out of reach, regardless of performance. - The cost of benefits has noticeably increased. - As Zillow has grown larger and more profitable, the focus has unfortunately shifted from employee wellbeing to shareholder satisfaction.

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Zillow Response
4mo
Thank you for sharing your feedback — we take it seriously. Your input helps us learn, improve, and keep building a better employee experience. We’d like to learn more about your experience, and strongly encourage you to raise your concerns with your HR Business Partner or via our anonymous reporting platform. Detailed information about reporting these concerns is available on the company intranet.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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