Splitting Teams across Countries deflates Quality - Anonymous employee ZS Associates Employee Review

2.0
Sep 16, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits Many opportunities to work on different kinds of projects

Cons

Nearly every project includes an offshore team, requiring daily early morning and night calls, a lot of rework and time lost when a requirement was misunderstood, extremely inefficient, and severely cuts into family time. There is no "off work" hours. Management can call at 6 or 7pm and ask to have a meeting as if it was a normal request. When staffed on multiple projects you end up with many different calls with offshore teams at night, resulting in at least a hour or two of meetings but you are still required to work a full 8hr day and be available during normal client hours. When a project goes over budget the client pays more, but the employees don't see a cent of the extra money being paid even though they are now working 50-60hr weeks to get the work done.

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5.0
May 22, 2026
Recommend
CEO approval
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Pros

Great firm and leadership, interesting projects in healthcare

Cons

Nothing comes to mind apart from occasional long hours

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture and collaborative environment with smart, supportive colleagues. Admins are trusted partners and get exposure to senior leadership, which provides great learning opportunities. Compensation and benefits are competitive compared to similar roles.

Cons

Workload can be high, with admins often supporting multiple stakeholders while also providing backup coverage. Expectations can vary widely depending on the team, which can create inconsistency and pressure. Career growth paths are less structured and require a lot of self-direction. Work-life balance can be challenging at times, especially across time zones.

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