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      Yext

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      Yext reviews

      Yext CSM - Customer Success Manager Yext Employee Review

      4.0
      Dec 5, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office, collaborative teams, good work life balance

      Cons

      A lot of changes in leadership and inconsistent vision for the company, a lot of turnover and layoffs, underpaid compared to the market

      Explore other reviews about Yext

      5.0
      Dec 29, 2025
      Sr director
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has strong data-driven point of view on the future of brand visibility in AI search. Product & engineering ship incredibly fast. People are kind and collaborative.

      Cons

      Company has undergone a ton of change in the last year so there is a lot of rebuilding and continued change, which can be hard at times.

      3.0
      Apr 24, 2026
      Senior director, customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      The people will keep you there

      Cons

      Compensation is not competitive. Product team is a mess - mass turnover and as such it feels impossible to get jobs done.

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