Great Company - Customer Service Representative (CSR) Working Solutions Employee Review

Thank you for sharing your feedback and for the time you spent with Working Solutions. We are glad you appreciated the flexibility to choose your own schedule, as that is an important part of the experience we aim to provide. We also want to clarify that agents operate as independent contractors rather than employees. This means individuals are responsible for managing their own taxes, which is standard for independent contracting roles. We provide information in each roles' description as well as during onboarding to help ensure this is clearly understood, but we recognize that this can still be an adjustment for some and are always looking for ways to improve how we communicate these details. We appreciate your feedback and wish you continued success.