Good people, poor leadership - Client Success Manager Workday Employee Review

2.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Hires good people, time off comes easily, internal collaboration consistent

Cons

Underpaid for level of work. Expects you to work OT regardless. Heavy workload with little to no leadership assistance. Profit over people seemed to be more the mission. Solution to burnout is to assign more work and gaslight employees into thinking it’s their problem they can’t handle the workload. Inconsistent and terrible internal realignment.

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Workday Response
1mo
Thank you for taking the time to share your experience with us. We’ll be sharing this feedback internally to help drive continued improvements. You’re also welcome to speak directly with your Manager or People & Purpose, reach out to our Employee Relations team at employee.relations@workday.com, or use our SpeakUp reporting hotline to raise concerns anonymously.

Explore other reviews about Workday

4.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, benefits, culture, and pay. Lots of "workmates" with long tenures (10+ years). I truly wanted to retire from Workday!

Cons

Leadership changes freaked a lot of people out. Things felt unstable within the org for the last year (2025). The culture shifted from one that focused on employee growth to adopt all AI at all costs, and do it yesterday! It was extremely stressful to learn so much, so quickly, and create your own use cases and custom workflows - then to ultimately be laid off despite significant contributions.

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Workday Response
1mo
Thank you for your valuable input. At Workday, we pride ourselves on fostering a transparent workplace, maintaining the highest ethical standards, and promoting innovation. It's heartening to hear about your positive journey as a Workmate. We continue to be committed to delivering exceptional experiences for our Workmates.
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