Solid company - Client Services Manager Wiley Employee Review

4.0
Jan 9, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible PTO, generous benefits, good work life balance

Cons

At times slower markets call for slower work

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Wiley Response
2y
Thank you so much for your feedback! We are glad you are enjoying our flexible work environment and benefits. Our goal is to empower you to succeed at work and life through an inspired colleague experience that enables Purpose, Growth, Community and Care for you at Wiley. We hope your experience at Wiley continues to be great and that you grow within our organization.

Explore other reviews about Wiley

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

2
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