Bad response to covid on Sales side - Anonymous employee Wiley Employee Review

3.0
Jan 10, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great ability to choose your work pace, and really it seems generally difficult to get fired here; they rather keep you than fire you, if you'll stay. Great education/tuition reimbursement benefits, and generally good healthcare coverage (average Aetna health plan when it comes to the out of pocket limit so not the best, expensive dental plan, but a very good vision plan). Lots of days off for an American Company

Cons

Lots of bad behavior, even teetering on abusive, with no repercussions. Terrible communication and lots of forced classes, etc. Forced over 100 people to a "Sales Kickoff" event in LA in the summer of 2022, resulting in a super-spreader event. Employees were dispersed to other countries and states sick (as instructed, they were to leave immediately if they did not yet have a fever) and then were given no compensation for hotel rooms they needed to quarantine when they got home (many people had unvaccinated very young children or elderly family members they could not put at risk). The company had to have spent hundreds of thousands of dollars on the SKO event, of which there is enormous social pressure to go, but would not help employees when they needed it most. This was really horrible to see. They are having it again this year despite being on a hiring freeze and not allowing sales people travel "for budget reasons" since the company supposedly mismanaged their money for the past few years. It seems like it can be hard to move to different departments. You manager will find out early in the process and can easily block you from leaving the team. You will also have very little bargaining power, if any, when it comes to increasing compensation, so ask for as much as you can get on hiring--beyond that it is based on annual reviews, and it is all but impossible to get one indicating that you excelled in your role (which I was told directly) even if you go above and beyond your role. I was shut down just when asking for parity with a new colleague who did not have more experience and whom I trained.

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5.0
Jun 18, 2026
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Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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