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      Wells Fargo

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      Wells Fargo reviews

      Loyalty is NOT what they're looking for ... - Service Manager II Wells Fargo Employee Review

      2.0
      Mar 9, 2016
      Service manager ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great customers, local management was Ok, Coworkers were like family. My Momma told me if I don't have anything nice to say ...

      Cons

      The "heat map", lack of ethical managers, Employees are not "robots", and people don't like their bankers to 'follow' scripts, all rules should apply to all people, "open door" policy was a joke, and "anonymous" reporting was a lie. Service measurement doesn't mean "fail" if you get one 4.

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      5.0
      Feb 3, 2026
      Executive director
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture is wonderful compared to other banks I have worked at. The culture is slowly changing to align with other banks but even with that it is the bank I have enjoyed the most in 20 years in the industry

      Cons

      Spread out a lot and certain locations are closing or bound to close down depending on the area of bank. To be safe seek a role in one of the larger hubs like Charlotte.

      4.0
      Dec 1, 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

      Cons

      Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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