1.0
Jun 27, 2026
Off shoring more than just customer service
Anonymous employee
Former employee, more than 10 years
Portland, OR
Recommend
CEO approval
Business outlook
Pros
401k Match, Community Support, PTO
Cons
Withdrew home lending jobs from US teams to offshore jobs to India and the Philippines. This resulted in layoffs of thousands of team members from across the country with decades of service and experience. Wells Fargo has put profits over compliance as these foreign workers have access to sensitive customer information from loan applications.