Pros
There were a few pros about working with WF. One of them would have to be the personal connections made with local business owners and employees for those businesses. Due to my work ethic, I was able to branch out from WF and use those connections to find a job that utilized my capabilities. The next would be their health insurance for full-time employees. Full-time or Regular employees are those that work over 30 hours a week. They also offer a pretty good tuition reimbursement plan, but you have to stay with Wells Fargo for a year after your last reimbursement, or else pay it back. They hire freely and openly. If you're looking to get your foot in the door at another Financial Institution, but haven't been able to do so, this is a good starting point. Wells Fargo can't compete for real Financial Institution talent, so they have to train everyone on banking rules and regulations. After being there a few months, you can now approach other Financial Institutions for jobs and be seriously considered.
Cons
Where to begin. First off, unlike any other bank in existence, WF believes you have to stand your ENTIRE shift, and sometimes those were 10/11 hour shifts if you worked open-close (usually 7:45-6:45/7PM). There is something about standing that WF thinks makes it too "impersonal" when working with customers. Although several customers used to ask why I wasn't sitting. That always bugged me, I'm okay with standing for my shift, but when it is 10 hours with just one 1-hour lunch break? (Yeah, don't ask for your 15 minute break required by law, you will be laughed at) Second, management expected you to do more than what you were paid to do. Including taking on part of their job. I wasn't there for more than 2 months before I was training a new teller. The Lead Tellers didn't want to train the new people so it was the other tellers who had to pick up the slack. After all my unofficial management and training experience, I applied for the Lead Teller position, only for it to be given to the manager's friend. Third, their "commission" is ridiculous. It's based on quarters, and I would be lucky if my "commission bonus" was over $200. That was meeting the quotas and reaching "Gold" for several of the Quarters. This is the reason they pay so low, is because they promise commission. I was embarrassed to tell my other Teller friends, working at the other two Big Banks (Chase & BofA) how much my hourly was because chances were they were making $2-3 more an hour, not including their commission. Management is weakly trained, and have unreal expectations. Most managers I encountered had no inkling of Management Philosophy and how to lead a team. Their decisions were poor and unfounded and drove people away from WF. Wells Fargo mostly promotes from within, but only using the buddy system. The people that got promoted knew the hiring manager and were friends with them. It was never based off of qualifications, because the best employees always left for better paying jobs after being ignored for so long. It ended up being a redundant cycle of nepotism promotions, which can be very discouraging, as you can imagine. Human Resources, both regional and national, will always back up management and find a reason why the employees were the ones at fault. Even after a letter and a formal complaint was signed and sent to Human Resources. The follow up was to send a HR Manager from a different region to have a sit down with the employees, and promise resolutions, only to deliver nothing.