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      Wells Fargo

      Engaged employer

      Wells Fargo reviews

      Slight improvement but still unethical - Customer Service Representative II Wells Fargo Employee Review

      2.0
      Oct 27, 2015
      Customer service representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits. PTO. Great co-workers. The pay is also good. The call center Is nice and clean.

      Cons

      Sales pressure even in customer service queue. Management literally will stand behind you telling you what to offer the customer.

      Explore other reviews about Wells Fargo

      5.0
      Jun 6, 2026
      Commercial banking intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, great community aspect

      Cons

      Some people are overworked, still slow off of past history

      4.0
      Dec 1, 2014
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

      Cons

      Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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