Great company, but job stability is a concern - Customer Service Manager (CSM) Wells Fargo Employee Review

4.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for, it you work hard and want to grow you have many opportunities for a career.

Cons

wait until they have established their new operating model & location strategy until applying to work there. My department or position was eliminated two different times in 4 years. great severance package was provided.

Explore other reviews about Wells Fargo

5.0
Jan 1, 2026
Recommend
CEO approval
Business outlook

Pros

Cared a lot about their employees, lots of good networking and growth opportunities.

Cons

To many issues with sales goals, often pointless in smaller communities.

4.0
Dec 1, 2014
Recommend
CEO approval
Business outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

484
See reviews by: Helpful|Rating|Date|All