Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Walmart

      Engaged employer

      Walmart reviews

      Work environment is highly toxic - Customer Service Manager (CSM) Walmart Employee Review

      1.0
      May 27, 2025
      Customer service manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      If you find good co workers you will love it

      Cons

      Toxic management Always short staffed Unrealistic expectations No appreciation Discrimination by ASM , store manager etc for following standards

      Explore other reviews about Walmart

      5.0
      Jul 5, 2026
      Opd associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast paced, great management, fun to work for

      Cons

      Fast paced, lots of walking

      avatar
      Walmart Response
      1d
      Thank you for being a valued part of the Walmart team and for this review.
      5.0
      Jun 2, 2015
      Assistant store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

      Cons

      Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

      347
      avatar
      Walmart Response
      4y
      Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Walmart jobs | Walmart salaries | Walmart benefits | Walmart interviews | Walmart conversations
      Walmart reviewsWalmart Customer Service Manager (CSM) reviewsWalmart review