Great First Job - Customer Service Specialist Walmart Employee Review

4.0
Mar 30, 2015
Recommend
CEO approval
Business outlook

Pros

The staff is very close knit and they make long shifts fun. Most managers are very open, friendly and easy to approach with a problem.

Cons

Walmart has begun to force its cashiers and CSM's to focus on things that shouldn't matter to a retail store. The Walmart Rewards MasterCard is pushed down our throats, and how many we get dictates our pay, our advancement opportunities and even what cash register we're at. In most cases, customers are so sick of hearing about it, that they cut us off or even get quite angry.

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5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

best walmart ever hardly any fights

Cons

sometimes people would pee in the plants

5.0
Jun 2, 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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