Don't work here if you can help it. - Customer Service Manager Walmart Employee Review

2.0
Aug 18, 2010
Recommend
CEO approval
Business outlook

Pros

Granted time off when needed for emergencies-- good flexibility with scheduling, a lot of my co-workers were fantastic. One weekend off per month (if you ask for it) better than a lot of places

Cons

Where to begin? Poor pay, hours are all over the place, management doesn't respect you, the customers are jerks and management will take their side more often than not, little chance for advancement if you're a good worker but management doesn't like you. Also, in order to "cut costs" there will be the absolute minimum help scheduled and you're expected to pick up the slack. I know of times on busy holidays when there were people on the floor expected to do not only their job, but the job of one or two other people as well, along with helping customers with whatever they needed. The company plays favorites big time, backstabbing and bickering among co-workers and management is the norm. If someone has a problem with you they'll most likely go to management on you behind your back instead of talking to your face like an adult-- and that's what management wants. It's a very High School atmosphere.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Fairly easy work (besides heavy loads and multiples of something), less customer facing than other roles

Cons

The usual when working at a grocery store

5.0
Jun 2, 2015
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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