Think long and hard before joining the company - Area Manager Walmart Employee Review

2.0
Jun 30, 2020
Recommend
CEO approval
Business outlook

Pros

My team. Most of my fellow area managers were great. I had a few great mentors. You worked three or four days out of the week. Sure, you had to occasionally do some extra duties, like the trailer audits on a day off, but those weren't terrible. You put in a hard eight to ten hours on those days (or 12-14 if you worked the three day Sat-Sun-Mon schedule) but I didn't mind that so much as I had three days off on the weekend. I'd get in an hour or so early to set up my shift and stick around an hour or two after to finish off paperwork and other duties. The pay was good and the benefits were great. I constantly swiped my discount card at Walmart and scored some deals from time to time. They were very supportive of my Reserve schedule, no questions asked. (Sure, that's the law, but Walmart went out of their way to make sure this was never an issue. I can't say that about all employers.) You'll work long hours some weeks, but that's to be expected in the logistics business. Back to school, Christmas, and other events means you will get hammered, hours wise, but there are also quiet times as well. January and February don't see much going on out of the ordinary. But be mentally ready for some stretches with long hours. Be prepared that you can stroll into work one day expecting it to be a day like any other but due to a power failure, everything has just headed south and it's all hands on deck.

Cons

The ops managers will make you or break you. In truth, this can be said of ops managers, AGMs and GMs. If they don't have your back, you are done. My ops manager would write people up first and ask questions later and this led to my demise (as an area manager at least). While I agree safety is important, Walmart takes it to extremes. They demand you go around the warehouse looking for "proactives", basically, an excuse to write employees up for various safety violations. If I wanted to spend time doing things like this, I'd become a cop, not an area manager. If you didn't do one at minimum once a week, you had management on your case. If any sort of accident happened, and you presented your associate's case to the board, they'd ask you "what level of discipline would you issue in this situation". This was a loaded question, as you would answer, and present your case, only to find out the ops had his mind made up already and it became a way to attack you for being too lenient (or just to attack you period). You THINK they are actually listening to you, but no. (And I dreaded hearing an associate had an accident - not just because I genuinely cared for my people, but because this meant lots of paperwork, meetings, e-mails,and other interruptions to an already busy day.) There was lots of paperwork and reports to file every night but at least when I was working with the right group of guys we'd divvy it up among ourselves and pound it all out in about an hour. But then, we'd have to high-tail it out of there lest our ops come down to visit us with a "good idea" that would see us working there until 5 am if we were on second shift and everything was done by 2 am. Finally, though they ARE good with Reserve time, one time I went on my two-week tour, and when I came back, I notified HR that I was back at work and ready to start up again. No problems, right? Wrong. They didn't pay me for two months afterward, and it took a great deal of work to get the wheels moving on that so I could get paid again as usual. This severely shook the confidence I had in them. Another problem lies in whoever the GM is. My first one was very laid back - almost too much, but overall was a good guy. The next one was chock full of ambition to move up, and if his ambition meant driving his area managers into the ground? Well, so be it. Suddenly the plate that I had just begun to manage fairly well was overflowing with all sorts of additional duties and things we had to do during the week - even, at one point, a mandatory five day week when I was initially scheduled for four. This led to lots of make-work items and area managers constantly running into each other, but the GM couldn't have cared any less if he tried. He had his ambitions and that was that. To go back to the headline: if you MUST work for Walmart, do so in a place with a competitive job market, such as a major city or in an area where different employers compete over a limited labor market. If Walmart is practically the only game in town, stay far away. The reason is simple: if they are in the former category, you'll have more leverage, and upper management will know this, and treat you accordingly. If the latter, Walmart management assumes the attitude of "Well, where else are you going to go? We can do whatever we want to you." (Even a period of high turnover - which I have seen happen - does little to alter that overall attitude.)

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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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