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      Walmart

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      Nice Co-Workers - Customer Service Manager (CSM) Walmart Employee Review

      4.0
      Apr 5, 2026
      Customer service manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot. Great experience with customers and teammates.

      Cons

      Managers did not help out at all. Sat in the back when we could have used help up front.

      avatar
      Walmart Response
      2mo
      We are very grateful to you for taking time to share your experiences in this review.

      Explore other reviews about Walmart

      5.0
      Apr 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      was a good time with good friends

      Cons

      No real cons to be honest

      5.0
      Jun 2, 2015
      Assistant store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

      Cons

      Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

      347
      avatar
      Walmart Response
      4y
      Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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