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      Walmart

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      Walmart reviews

      Work culture - Customer Service Manager (CSM) Walmart Employee Review

      1.0
      Feb 5, 2026
      Customer service manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, nice people and discount for employees

      Cons

      Bad culture, pressure no support weekend work press without pay

      avatar
      Walmart Response
      4mo
      We're sorry to hear about your concerns and appreciate you taking the time to let us know. Thank you for your review.

      Explore other reviews about Walmart

      5.0
      Feb 16, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts and the wonderful staff

      Cons

      The waste disposal of foods

      avatar
      Walmart Response
      4mo
      Thanks you so much for sharing this review and insights. We appreciate you.
      5.0
      Jun 2, 2015
      Assistant store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

      Cons

      Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

      347
      avatar
      Walmart Response
      4y
      Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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