Verizon Wireless is daily, and ever changing to accommodate the customer, business, and company adjectives. - Senior Financial Services Representative Verizon Employee Review

4.0
Apr 28, 2012
Recommend
CEO approval
Business outlook

Pros

Verizon Wireless has several programs to assist working families. The programs enables Verizon Wireless employees to integrate 'emergency family situations,' without sacrificing our work responsibilities. But, more importantly we are not penalized for those 'unexpected life changes'.

Cons

Customer Service, Financial Services Representatives are on the front line everyday. We are intimately involved in all our customer's transactions. As well as, being their advocate. Many times higher-ranking management doesn't advocate for their employees. It would be liberating if management would advocate for the employees like employees are ingrained to advocate for the customer.

Explore other reviews about Verizon

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, great benefits. I had the ability to work remotely and hybrid during my 25 years. Had mostly good experiences and appreciate the time I worked there.

Cons

Unexpected layoffs, but those are pretty common these days.

4.0
Jan 26, 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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