Pros
Good benefits, alright pay but could be better
Cons
Quotas for our store have gone up extremely high, and no one is really making it. Do they care? It doesn't seem so. We are expected to hit the same numbers as a store with less people, they won't let us get more reps to help, and upper management has NO idea how it is in our store. We are in a retirement community where we get tons of tech support. If we try to hurry with them or get to selling stuff, some of the people get mad, so they won't buy anyway. And since we are now short by 2-3 people who they won't let us replace, we have to be quick so that we don't have a long queue, or we get in trouble. So they expect us to hit these outrageous numbers or get in trouble, but if we spend time with the customers "discovering", as they like to tell you to do, then the wait time is too long and we get in trouble. It's out of control.