Stay Away From The Incompetent Management - Anonymous employee Vanguard Employee Review

1.0
May 24, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are great and the locations is convenient to the Turnpike and 202.

Cons

Wow, where should I begin....at Vanguard, you are nothing more than a calltaker; you have no opportunity for career advancement and management has their heads so far up one another's rears that they never notice let alone recognize a job well done. The culture is very conservative and insincere. There is a sense of fakeness with which people treat one another. Management has no interest in develping those that they supposedly manage; they only care that you continue taking as many phone calls as possible like a hamster on a wheel.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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