The price of respect is lower pay - Problem Resolution Administrator Vanguard Employee Review

5.0
Mar 1, 2010
Recommend
CEO approval
Business outlook

Pros

Some of the best things about Vanguard is that they go out of their way to boost employee morale. They take every opportunity to provide recognition when deserved. Your expectations are clearly outlined for you so you are never left in the dark as far as your performance goes. The management team is respectful and sensitive to work/life balance. Employee development is a top priority and they put effort into advancing people's careers. The 401k match and contribution are also top rate.

Cons

Promotions can be very political and based upon not who can do the job best but rather who the hiring manager likes the best. Also, salaries are much below wht other companies pay.

Explore other reviews about Vanguard

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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