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      Vanguard

      Engaged employer

      Vanguard reviews

      Would NOT recommend. - Anonymous employee Vanguard Employee Review

      2.0
      Sep 20, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Yearly "Partnership" bonus is almost guaranteed. Co-workers are friendly.

      Cons

      Internal systems that are used to process client trades, transfer requests, in addition to the phone systems have all experienced ongoing technical issues. IT can't seem to get a hold of it. Fixes are temporary and they arise again. This has affected the morale with Leadership and Crew. Employees with client facing roles are tasked with the burden of communicating these issues to clients but they are not well informed as to why there are issues and how they are being addressed. Processing timeframes are excessive. 4-6 weeks for some items. Leadership only cares about metrics, they need a reality check t set the proper expectations.

      Explore other reviews about Vanguard

      5.0
      Jul 3, 2026
      Investment intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Large firm so great to get exposure to different groups.

      Cons

      Nothing that comes to mind, great place to start and end career.

      3.0
      Jun 3, 2026
      Client representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome coworkers for young professionals. Paid licensing for a few months.

      Cons

      Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

      4
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