Rough - Anonymous employee Vanguard Employee Review

2.0
Aug 4, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great training program. 401k match. I have nothing else good to say. I liked my co workers that is about it.

Cons

Pay is terrible. Treat you like a child. They do not tell you its a call center until its too late. Management only cares about clients not employees.

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3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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