3.0
Sep 11, 2011
Former employee
Malvern, PA
Recommend
CEO approval
Business outlook
Pros
Training good for the most part, great food service at many buildings (when you could get there), proprietary computer systems reasonably easy to learn, OK to be on internet between calls, job performance (call quality) system attempts to be objective.
Cons
Team leaders immature, inexperienced outside of VG, and seemed to "drink the Kool-Aid", advancement opportunities few and far between, very regimented day on phones, many people seemed full of themselves no matter their place in the organization, made a big deal regarding their diversity, which to me means that they really don't have much.