Voluntarily left and I couldn't be happier!! - Retail Services Vanguard Employee Review

1.0
Jun 21, 2016
Recommend
CEO approval
Business outlook

Pros

Work/life balance is good - 37.5 hour work weeks - lots of PTO. Benefits are good (although I've heard they've slowing been going downhill too). Retirement contribution is great. Good place to come into out of college to get corporate experience with a big name firm.

Cons

McNabb's 'quest' is to make expense ratio's as low as possible. His predecessors had such incredible success and lasting legacies, that you feel he needs to make a similar mark. With that being said, anything and everything to keep costs as low as possible. The technology is absolutely horrid. They don't invest in technology and they won't-so deal with it. The pay is terrible. VG prides itself on never going thru a firing stage. But, they have sneaky other ways of pushing people out. The majority of employees lack basic social skills. There are a lot of just weird people who work here. Management is detestable! They will be quick to take credit for your work or throw you under the bus. Anything to make themselves look better amongst their peers. They will ask for you to think "conceptually" and ask your opinion, but if it doesn't agree with VG's agenda, you will be quickly ostracized. Management is cold and unapproachable. They are very cliquey. And the worst of it is that they have no idea about the technical material. It's unreal to have your bosses boss have NO IDEA as to what you do. Also, you get the sense that any program or initiative is the result of a high price consultancy firm. It seems like VG grew too quickly and has no idea how to deal with the grow and expansion without the help of consultancy firms. I've read through most of the 1 and 2-star reviews on glassdoor and they are spot on-fyi.

Explore other reviews about Vanguard

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Vanguard covered housing for the summer for almost completely free and the people you work with will actively try to develop you.

Cons

The work you do (and therefore your overall experience) can be highly team dependent and team assignment seems to be random

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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