Client Relationship Associate - Client Relationship Specialist Vanguard Employee Review

1.0
Jun 18, 2016
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here. Every moment you spend at vanguard will be the worst moment of your life.

Cons

If you are interested in being challenged or learning anything of value, do not work here. You will sit on the phone all day everyday, listening to people complain about how annoying Vanguard is. My biggest regret after graduating college was taking this job, I learned absolutely nothing and hated every moment of it. If you are a college graduate looking for a job, DO NOT WORK HERE. There are so many other financial institutions/industries that you can work in that will give you a better opportunity to advance your career. I wasted 8 months of my life with this garbage company and I hope anyone reading this will think twice about working here. On the first day of training we were asked to get out our colored pencils and draw what a "Vanguard Superhero" looks like. Third graders take more intellectually stimulating classes then the training that takes place at Vanguard. These people who give "Investment Guidance" to Vanguard's clients know nothing, other than how to draw and have a positive attitude.

Explore other reviews about Vanguard

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Vanguard covered housing for the summer for almost completely free and the people you work with will actively try to develop you.

Cons

The work you do (and therefore your overall experience) can be highly team dependent and team assignment seems to be random

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
See reviews by: Helpful|Rating|Date|All