It's A Job, Not A Career. - Retail Control Associate Vanguard Employee Review

2.0
Aug 16, 2011
Recommend
CEO approval
Business outlook

Pros

Vanguard offers good benefits, a nice work environment, and does a pretty good job of promoting diversity in the workplace.

Cons

Very few chances for advancement, uninformed middle-management (team leaders), and advancement usually depends on your friendship with a manager. Vanguard also has a habit of terminating the more tenured employees to prevent the stigma of layoffs during downturns in the market. 'The system used to generate metrics (Horizon) is often run incorrectly and results in negatively skewed productivity percentages. I tried to inform crew relations of one such error, however my words fell upon deaf ears.

Explore other reviews about Vanguard

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Large firm so great to get exposure to different groups.

Cons

Nothing that comes to mind, great place to start and end career.

3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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