Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged employer

      Vanguard reviews

      Get licensed and leave ASAP - Client Relationship Associate Vanguard Employee Review

      2.0
      Apr 1, 2026
      Client relationship associate
      Recommend
      CEO approval
      Business outlook

      Pros

      They pay you during licensing which is basically just studying for several months Decent benefits for an entry level role

      Cons

      You are micromanaged down to the minute. Very much a call center vibe and everything you do is tracked. You are expected to take back to back calls all day with little reprieve. Half the time you are being yelled at by frustrated clients. Sign-on bonus will be clawed back if you leave within a year because so many people try to jump ship once they actually start in the role.

      Explore other reviews about Vanguard

      3.0
      Jun 3, 2026
      Client representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome coworkers for young professionals. Paid licensing for a few months.

      Cons

      Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

      4
      See reviews by: Helpful|Rating|Date|All
      Related searches: Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard interviews | Vanguard conversations
      Vanguard reviewsVanguard Client Relationship Associate reviewsVanguard review