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      Ok - Enterprise Account Manager Upwork Employee Review

      2.0
      Sep 16, 2022
      Enterprise account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The Company culture is great.

      Cons

      Leadership doesn’t want to fix what is clearly broken.

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      Upwork Response
      3y
      Hi there, thanks for taking the time to leave this review. Would love to hear more specifics about your feedback and experiences, so please don't hesitate to reach out to HR directly if you'd like to discuss - Upwork HR

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

      1
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