Youll notice a common theme in most of the negative reviews, and it revolves around leadership. And it's 100 percent accurate. They have bad leadership top to bottom, some are managers who simply have the role because of company politics, or because they used to work with the director at another company.
Speaking of politics, this is a company where they seem to play favorites and only want a select few doing well on the AE side. but the rest are trying hard but struggling because leadership is only giving good leads to certain people.
For example: A rep went on a trip alone to a HR conference where she got to demo upwork to people and meet and greet new new customers. She came back and kept all 12 leads for her self, the company didnt think that maybe should spread the wealth a bit.
The product is something youre going to have to REALLY buy into because even in this current remote work climate, and the company being around for years, people still dont know upwork and upwork cant seem to find the right messaging for its product. Which means endless time spending having to educate the customer at ever step of the process on the value. This isnt a relationship building sales position, it's a having to drag customers across the finish line relationship. Its that much of a pain to sell.
The company has a very turnover rate in most departments except for the Enterprise Account Management position. The BDR program is the absolute worst BDR program in Chicago. Anyone looking to start in sales, stay as far a way as possible. A new BDR rep is quitting every other week. It's an absolute dumpster fire that has been let down by terrible and inexperienced leadership
