Would not recommend - Customer Development Representative UniFirst Employee Review

2.0
Apr 15, 2021
Recommend
CEO approval
Business outlook

Pros

-A decent stepping stone for those who are looking to get started with their sales career - experience could translate well into other sales opportunities. -Understanding and offered flexibility for family-related emergency.

Cons

-Unclear sales goals and overall structure. -A lot of back and forth in regards to the types of deals the Commissions Dept will approve - which creates delays which means you don’t get paid your $ on time. -Lacking company culture - no real focus on anything other then selling (the old school sales grind - out in the field doing in-person appts, regardless of pandemic). -Overall antiquated - you’re using outdated technology, processes, and techniques to get the job done. -Very little vacation time offered + it’s accrued. -High expectations for an entry-level job that offers low pay.

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UniFirst Response
5y
Thank you for submitting a review! Your feedback is appreciated.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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