Great Company All Around - Customer Service Representative UniFirst Employee Review

5.0
Jul 17, 2017
Recommend
CEO approval
Business outlook

Pros

This company is a great company to work for. I have been here for 14 years and they have treated me like family the whole time. We treat our customers with the same respect and loyalty as we treat each other. We go above and beyond for our customers needs. Best company I have ever worked for I would recommend anyone to join our team.

Cons

There are no cons.

avatar
UniFirst Response
8y
First off, thank you for your years of service. We know it’s our people, like you, that make UniFirst what it is today. We take a lot of pride in the family culture we have, and are so happy to hear when our Team Partners experience it firsthand.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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