Sales Representative - Sales Representative UniFirst Employee Review

3.0
Sep 6, 2016
Recommend
CEO approval
Business outlook

Pros

Great training program (on paper) support from corporate level is great.

Cons

Work-life balance is non-existent. Salary is very low compared to other companies in the industry. Paid federal minimum for mileage only, no vehicle allowance. Long hours, you are required to do paperwork, quotes, prepare presentations in your own time (not Mon-Friday 8-5) If you miss an hour or two during your work day, our pay is docked (although we are labeled exempt) but they won't give credit for the hours worked in the evenings/weekends. Local management is a joke. The communication between sales/service is non-existent, creating a nightmare for the end-user. Training program is great on paper, but trying to get your manager to implement it is a chore in itself. Long hours, high stress for little reward.

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UniFirst Response
9y
Thank you for the feedback. We strongly believe in helping our Team Partners to grow and it always saddens us whenever any UniFirst Team Partner feels that their experience in our organization is a negative one. Perhaps you can utilize our Open Door Policy and have an open conversation with your Manager about your concerns.

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5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

A great place to start and learn about industrial equipment, plant operations, sensors, electrical control boxes, PLC's, conveyor, steam, and water treatment systems. The company recognizes and awards it's employees with parties and providing great food to celebrate birthdays and holidays.

Cons

Very hot environment at times and cramped work areas.

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UniFirst Response
3w
Thank you for sharing your experience, we are so happy to hear you enjoyed your time at UniFirst. Your feedback is appreciated!
2.0
Feb 25, 2026
Recommend
CEO approval
Business outlook

Pros

They are better than the competition in a lot of ways. You get a $50.00 voucher for Thanksgiving groceries every year. Very little micromanagement . You get a lot of free time to improve your skills. If you get a sales manager who cares they will help you be the best . Sometimes they do a great job and customers are very happy. Great group meetings that really fire people up. Branch manager is amazing . Regional sales director is amazing.

Cons

You'll be embarrassed when every other account you sell has an issue on the first day of installation. What they teach you in training sounds amazing, but often what your customers get is comedically bad. Like it was scripted for a movie about a company that is so bad that its funny how unbelievable it is . When you sell an account , you'll sometimes be given an update as to when it will be installed. But most of the time you are left in the dark, and so is your customer. Management emphasizes your numbers over and over but doesn't work to make you better . Management belittles sales reps in front of others. Big emphasis on selling , but when you have a question that you need to move a sale along, they tell you to wait and don't get back to you. Processes change and no one tells you, causing you to have to redo work. You will work have to work at least 12 hours every day if you want to be successful.

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UniFirst Response
3mo
Thank you for taking the time to write a review. We're disappointed to hear about your experience while working at UniFirst. UniFirst takes this feedback seriously. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via the online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com.
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