Pros
Discount on UA products, I guess. Every once in awhile, they make something worth buying.
Cons
Call Center is its on island that the rest of the company chooses not to see or care about. Very hard to get promoted from the call center, as the rest of the company looks down on the employees there. Pay is just enough to get you back to work. Make sure you have good rapport with your parents, you may have to move back there. Communication is absolutely horrible, and Im pretty sure, "diversity" is just a term to be thrown around at the Townhall meetings. The Call Center is also very click-ish. If you think you can use the call center as an entry spot to get into another role, you will be sadly mistaken. Customers are some of the worst that you will deal with from a customer service perspective which impedes on how CSR's handle calls. An overload of racists customers