Work is tedious, exhausting and the tasks never end - Management Ulta Beauty Employee Review

2.0
May 9, 2011
Recommend
CEO approval
Business outlook

Pros

Employee Discount Fun Environment when store is open Meeting and working with some great people

Cons

I've never worked in a position that has required so much out of me. Not only is the work physically demanding but as a manager, there are many tasks throughout any given day that require constant attention. However, all that becomes secondary because I spend a great deal of time cashiering. Corporate dictates the labor hours in each store and on many occasions, there are no cashiers scheduled because there are no hours for it. Even with diminished labor hours, the tasks are not lessened, just your hours to complete them. Turnover is consistent so we're always in training mode, but training itself is not consistent. There is so much information to filter down that it's next to impossible to do so. There is no clear communication process, nor clear guidlelines from corporate on how to do this within each store. The physical demands certainly don't match up with the dress code. Each employee is required to be in dresscode even when doing physical labor. An employee is constantly crouching, bending, stooping, lifting, climbing, reaching, maneuvering and juggling...all in professional dresscode. The corporate internal Loss Prevention Policy treats all employees as if they are already guilty of stealing. It is policy to pat down coats and jackets, turn out pockets, carry clear purses, green dot product that the store carries, store and stockroom camera coverage, and on top of this, an employee can't walk out of the store without being checked out by a manager. This policy is embarrasing when played out in front of customers. I wouldn't recommend Ulta employment to anyone as the Pros do not outweigh the Cons.

Explore other reviews about Ulta Beauty

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work, fast pace and always newness

Cons

Very demanding of all levels of management

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

See reviews by: Helpful|Rating|Date|All