CEO and team in ivory tower - Anonymous employee Ulta Beauty Employee Review

1.0
Dec 9, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast growth, exciting challenges, people who care a lot about the company and the industry. Honest people with good values.

Cons

Executives manage by hiring consultants. We pretend that avoiding disagreement is the same thing as collaboration. CEO and her team drink their own kool-aid too often. We don't hold leaders accountable for not delivering what they said they would.

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5.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Pay and benefits are generous

Cons

Zero work life balance. Store hours consistently being cut. They like the motto, “do more with less”.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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