Ulta is TERRIBLE - Lead/Task Ulta Beauty Employee Review

1.0
Aug 30, 2010
Recommend
CEO approval
Business outlook

Pros

I loved the discount (of course) and I also enjoyed that when I was promoted to lead I was able to talk my manager into giving me more flexibility with my schedule.

Cons

Ulta says they won't work part time employees more than 20 hours a week, but then I would get scheduled for 30-40 (when I was going to school full time). This might not suck, if I hadn't had to work crazy shifts like opening at 5 and then closing until 11 right after. In addition, the pay sucks. I was promoted and received NO RAISE! Eventually, I was given a paltry raise, which was sadly more than most people in the store. Communication between corporate and the stores is terrible, but we get in trouble if we don't do things the "corporate" way. At my store, the schedule was NEVER written before Thursday or Friday the week before. As in, if you worked on Sunday, you wouldn't know it until the Thursday or Friday right before. Try making any sort of plans for appointments with that schedule. Management expects all employees to have 100% availability, which is ridiculous for a part time minimum wage job. They also don't "believe" associates about school schedules, and get mad when students "can't skip school." Get real! In short, Ulta asks for a lot from hourly employees but gives nothing back. I wish I had started at a different store so I could have made more.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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