Former creative: terrible experience! - Anonymous employee Ulta Beauty Employee Review

1.0
Nov 14, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free beauty products almost weekly, dry cleaning services, starbucks coffee available for purchase, on-site cafeteria food options, yearly deep discounts in-store

Cons

Despite a stellar performance review I was constantly verbally abused by my manager. She was unkind to the point of not saying hello to anyone in the halls. She built a case against me and essentially fired me although I never missed a deadline, exceeded in my creative craft and got along with all members of the team. Additionally the creative director would do my job in front of me. I sat there watching. I was available to work yet he took over and it left me twiddling my thumbs. As if I did not exist.

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5.0
Apr 8, 2026
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CEO approval
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Pros

Everyone at my store is amazing, no drama

Cons

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3.0
Jun 15, 2026
Recommend
CEO approval
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Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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