Glass Ceiling is Right Above Me - Key Holder Ulta Beauty Employee Review

1.0
Oct 26, 2009
Recommend
CEO approval
Business outlook

Pros

Gratis Employee Discount Employee Appreciation/Friends and Family Discount

Cons

Working closely with almost all or all females causes serious drama Management often play favorites and will make you feel uncomfortable/not wanted Hardly any opportunity for advancement Too many and often ridiculous rules, particularly pertaining to dress code Limitations of power for everyone, especially cashiers, lead cashiers, and key holders If sales goals are not met, hours are cut, which makes it difficult to improve sales or complete tasks General unhappiness among many employees Big brother complex - Cameras are everywhere and everything you do is seen No full-time opportunities unless you are a manager (not a key holder) or as a stylist, if you make and exceed commission for the first three months of employment Terrible benefits plan Managers meetings that are held are to discuss other employees - Doesn't seem fair

Explore other reviews about Ulta Beauty

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work, fast pace and always newness

Cons

Very demanding of all levels of management

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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