Ulta. Run, don't walk away. - Esthetician II Ulta Beauty Employee Review

1.0
Sep 4, 2012
Recommend
CEO approval
Business outlook

Pros

I am really stumped. I want to write something. There just isn't anything.

Cons

1. You will be lied to. I was told that I would be making a $1 more an hour than I am. 2. Your hours will be cut. Always. And usually right before Christmas. I was told that I would be working 32 hours a week. On a good week I work 22. 3. The salon is dirty. Not because you do not clean it, but because it is more than light cleaning dirt. Walls need to be scrubbed, baseboards cleaned, floors polished, etc. 4. No education at all for Estheticians. OK, minimal. You will sometimes be allowed to attend a Dermalogica class. However when you do your hours will be cut to make up for the time you were gone. It will take Ulta about 4 weeks to reimburse you for gas. 5. You will be lied to again. You will be told that you are going to be paid for Dermalogica training and you will not be paid. 6. You will not have proper supplies. You will be told to buy them yourself. If you are really lucky than your manager will buy them out of her own pocket and ask if you really need them. 7. You will not have the supplies to follow your skin care protocols. However you will still be expected to service the customer. 8. Your steamer will break since you do not have distilled water. You will wait several weeks for a new one. Never mind that many skin care services require the use of a steamer and clients expect it. 9. Washing machine breaks. You will be told to take home the laundry and do it yourself. Do not be surprised if you are told to reuse or not use towels for a service.

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2.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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