Good experience working for Ulta - General Manager Ulta Beauty Employee Review

4.0
Mar 1, 2012
Recommend
CEO approval
Business outlook

Pros

Great business concept; one stop shopping for the customers; Offers a massive variety of products to choose from ; good benefits and competitive salary; employee discount

Cons

Not enough hours budgeted to each store to give great customer service; The brand does not have a consistent experience for employees from state to state; Huge disconnect in communication between the corporate office's and the store's day to day chalenges; Stock issues in many of the store's prime locations

Explore other reviews about Ulta Beauty

5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with

Cons

Credit card signs ups at register

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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