Stress is not worth the money or benefits - Customer Service Representative II Uline Employee Review

2.0
Jul 18, 2024
Recommend
CEO approval
Business outlook

Pros

Good money, good benefits. Nice office.

Cons

Stressful. Owner wants the call center to answer the phones faster than 911, so no calls ever get an actual ring. Can't be logged off for bathroom breaks longer than a total of 15 minutes a day. Can't be even a second late for work. If you are late a total of ten times in one year, you are automatically fired, no matter the circumstances of why or how long you have worked for the company. Owner does a white glove check on the call centers and the warehouses. Also, women in the call center must wear full business suits or dresses/skirts with pantyhose/nylons even though we do not deal with anyone in person. Ever.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
avatar
Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
See reviews by: Helpful|Rating|Date|All